The Minnesota Duty Officer Program provides a single answering point for local and state agencies to request state-level assistance for emergencies, serious accidents or incidents, or for reporting hazardous materials and petroleum spills. The duty officer is available 24 hours a day, seven days a week.

If there is an immediate threat to life or property, call 911 first.

When to call the duty officer

Examples of incidents the duty officer can assist with include but are not limited to:

Contact the duty officer

Phone: 651-649-5451 or 1-800-422-0798

Fax: 651-296-2300

Available agency resources

State agencies

Other resources

Information for the duty officer

The Minnesota Duty Officer will request the following information

• Name of caller
• Date, time and location of the incident
• Telephone number for call-backs at the scene or facility
• Whether local officials (fire, police, sheriff) have been notified of incident
• Additional information will be requested in the following special circumstances:
  • Requesting state assistance for incidents:
    • Type of assistance requested (informational specialized team assets, etc.)
    • Name of requesting agency/facility
    • Materials, Quantity and personnel involved in the incident
    • Whether all local, county and mutual aid resources have been utilized
  • Making notification of spills/incidents:
    • Materials and quantity involved in the incident
    • Incident location (physical address, intersection, etc.)
    • Responsible party of incident (property/business owner)
    • Telephone number of responsible party
    • Any surface waters or sewers impacted
    • What has happened and present situation