The Department of Public Safety (DPS) wants to give you the best service possible. We expect DPS employees to be helpful, courteous, professional, and ethical.  We welcome your input on how our employees are doing.

Compliments

 Did a state trooper, driver’s license examiner, or someone else from Public Safety go out of their way to help you or brighten your day? Please let us know. Here's how:

• Submit your compliment online by clicking here.
• If you prefer, you may e-mail your compliment to DPS.IA@state.mn.us or mail it to:

DPS Internal Affairs/Affirmative Action
445 Minnesota Street, Suite 530
Saint Paul, MN  55101-5530

Complaints about services 

Do you have a problem concerning your driver’s license, registration tabs, license plates, or title?  Please direct your questions or concerns to the one of the e-mail addresses or phone numbers listed here:

• For driver’s license issues, including revocations, suspensions, ignition interlock, commercial driver’s licenses, etc., e-mail Driver Services at dvs.driverslicense@state.mn.us or call (651) 297-3298.
• For vehicle registration tabs, license plates, titles, vehicle liens, etc., e-mail Vehicle Services at dvs.motor.vehicles@state.mn.us or call (651) 297-2126.

Complaints about employees

Did a DPS employee treat you rudely or not give you the help you needed?  Please tell us what happened. Here's how:

• Fill out an online complaint form here.
• Send a written complaint by e-mail to DPS.IA@state.mn.us or mail it to:

DPS Internal Affairs/Affirmative Action
445 Minnesota Street, Suite 530
Saint Paul, MN  55101-5530
Telephone: (651) 201-7136

Between Jan. 1 and July 31, 2024, the average time for Internal Affairs/Affirmative Action to investigate a complaint and make recommended findings to DPS division leadership was 115 days.